How We Work
The Keyspan Method: A structured way to decide what should happen before deciding who should do it.
A structured way to decide what should happen before deciding who should do it.
Understand
What is the business trying to achieve? Understand the need, context, constraints and current way of working.
Analyse
Examine the root cause, workflow, capability gap and whether adding people is actually the right response.
Design
Determine the capability, delivery model and level of management or technical oversight required.
Structure
Put the appropriate commercial, management, technical and governance framework around the engagement.
Deliver
Recruit, assemble, implement or undertake the required work.
Support
Manage, communicate, develop, review and adapt as the relationship and requirement evolve.
Lower labour costs can change the cost-benefit equation. They don't excuse poor decisions or poor process design.